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Refund or return policies

Where are returns sent?

By default, your store's return address is the Printful facility where your package was processed:

  • Packages shipped from our US and Mexico facilities are returned to 217 Wrangler Drive, Coppell, Texas 75019.

  • Packages shipped from our Canadian facility are returned to Unit 3, 3500 Laird Rd, Mississauga, ON L5L 5Y4, Canada.

  • Packages sent from our Latvian facility are returned to Lidostas Parks, Marupes novads, Latvia LV-2167.

  • Packages sent from our facilities in Spain are automatically returned to Travessía Prat de la Riba, 91-95. 08849 Sant Climent de Llobregat, Barcelona, Spain.

  • Packages sent from our UK premises are returned to Antar 2, 1 Headway Road, Wolverhampton, WV10 6PZ.

  • Packages sent from our partner facility in Australia are returned to 40 Tanimbla Street, Kedron. Queensland 4031, Australia (for clothing orders), 338 Albert St, Brunswick. VIC 3056, Australia (for non-clothing orders excluding phone cases) or 6 Axis Crescent, Dandenong South. VIC 3175, Australia (for phone cases).

  • Packages shipped from our partner facilities in Japan are returned to Komiyaji 817-3. Shinwamachi, Amakusa, Kumamoto prefecture, 863-0101 Japan (for clothing orders) or Ibe 15. Kunogi, Nakanoto, Kashima, Ishikawa prefecture, 929-1801 Japan (for non-clothing orders).

  • Packages sent from our partner center in Brazil are returned to Rodovia Santos Dumont, 4791 (Antigo KM. 3.5). Armazém 111, Galpão 02, Empreendimento Caxias Park. Paulista Park. CEP 25251-460. Duque de Caxias - RJ, Brazil.

Yes, the return is made due to a defect in the product, we will cover the shipping costs.
If the return is made due to a change of size, the customer must cover the shipping costs.

We are a small company :D If you want to make a return, it is recommended that you contact us so that we can resolve the problem in the best way possible.

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